Privacy Policy for Aisyum SRL

Effective:10.04.2025
Last Updated: 10.04.2025

1. Who We Are

This Privacy Policy explains how Aisyum SRL ("we," "our") collects, uses, discloses, and protects your personal information when you interact with our website, products, or services offered. Aisyum specializes in automation and AI calling systems for businesses.

2. What Data We Collect

We may collect the following types of personal information:

• Identification data: name, email address, phone number, company name, job title.

• Business data: information provided through forms or integrations.

• Technical data: IP address, browser type, device, operating system, referring URLs.

• Usage data: session duration, clicks, behavior on the site.

• Billing details (e.g., credit card information).

3. How We Collect Data

• Directly from you through forms or conversations.

• Automatically via cookies, analytics tools (e.g., Google Analytics), or tracking pixels.

• Through third-party platforms if you connect them to our services.

4. Purpose of Data Use

We use your data for:

• Providing and improving our services.

• Responding to requests or inquiries.

• Sending newsletters or promotional materials (you can unsubscribe).

• Complying with legal obligations.

• Preventing fraud or abuse.

5. Sharing Data with Third Parties

We will not sell, rent, or distribute users' personal data to third parties without their consent, except in cases where:

• We share data with service providers who help us process payments or provide technical support.

• We are required to disclose user data in accordance with legal obligations (e.g., to governmental authorities or courts).

6. Data Storage and Security

We have implemented technical and organizational measures to protect users' data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Data encryption.

• Security monitoring and ongoing audits.

• Restricting access to data only for authorized employees.

7. User Rights

Users have the following rights regarding their personal data:

• Right of access: You can request a copy of the personal data we hold.

• Right to rectification: You can request the correction of inaccurate or incomplete personal data.

• Right to deletion: You can request the deletion of your personal data under certain conditions.

• Right to restrict processing: You can request the restriction of the processing of your personal data.

• Right to object: You can object to the processing of data for direct marketing purposes.

8. International Data Transfers

User data may be transferred and stored in a location within our business or in another country, including countries where data protection laws may differ. We will take necessary measures to ensure the protection of user data, including implementing Standard Contractual Clauses or other legal measures.

9. Children's Privacy

Our services are not intended for use by individuals under the age of 16 ("Children").
We do not intentionally collect personal information from children under 16 years of age. If you believe that a child has provided us with personal data, please contact us. If we discover that we have collected personal data from children without parental consent, we will take immediate steps to remove that information from our systems.

10. Updates to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our data processing practices. We recommend that you check this page periodically to stay informed about the latest information.

11. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we manage your personal data, please contact us at: contact@aisyum.com.